FAQWhat is an e-ticket?
An e-ticket (also known as Electronic Ticket or ETIX) is an electronically issued passenger ticket, stored in the airline's computer system that eliminates the need to carry a paper ticket.Do I have to book over the internet to receive an e-ticket?
No. The internet is just one way of making a booking. E-tickets will also be issued for bookings made in a Lao airline office or by any travel agent.How do I check-in using an e-ticket?
At check-in you need to present a form of identification or the booking confirmation provided to you when purchasing your ticket. Lao airlines recommends that you carry a copy of the e-ticket receipt with you as you may need to present this to the airport security.What are the benefits of e-tickets?
- Simplification of ticket changes and refunds.
- No valuable tickets to be misplaced or lost.
Faster check-in procedure through the use of self-service check-in kiosks.
E-tickets are available to all Lao airlines destinations. If your journey includes flights operated by another airline you may still be issued with a paper ticket depending on the airline's e-ticket capabilities.Can I request an e-ticket if I am checking-in baggage?
Yes. E-tickets will be issued regardless of whether you have baggage to check-in or not.