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Membership Guide

1. Membership Guide

 

There are 2 ways to enrol to be a member of Champa Muang Lao.

 

By completing the registration form and submitting it to one of the Lao Airline offices.

By registering through the website www.laoairlines.com.

 

The Champa Muang Lao membership number will be sent by email directly to member’s registration email.

 

Please ensure to quote your Champa Muang Lao membership number when making reservations and at check-in counter for your flight. By doing this, you will begin to earn

  even before receiving your permanent card.

 

Keep your original boarding passes and ticket copies or e-ticket number and original invoice of Champa Muang Lao partners (as they may be required to verify

  claims for missing miles) until miles are credited to your account.

 

Lao Airlines will issue a permanent membership card twice amonth on every 15th and 30th once you have completed your first eligible flight with Lao Airlines

  and miles have been credited to your account.

 

The local members can receive their membership card at Lao Airline office ( Xiengyeun Village ,Manthatourath Rd, P.O Box 6441, Vientiane, Lao PDR) Tel: 85621211050 or

   1626 , Email: cmladmin@laoairlines.com.

 

  Members, who have postal addresses registering outside Lao and has flown at least one flight with Lao Airlines, you will receive the Champa Muang Lao (CML) permanent

  card in approximately 2 months. If it is not delivered after 2 months, please kindly contact the nearest Lao Airlines’ branch office or Champa Muang Lao.

 

Each member of CML will hold a card that contains the member’s information and unique card number for reference any time during booking and check-in.

 

There are two types of cards in CML: Silver Card and Gold Card.

                                               Silver Card sample                                                                                  Gold Card sample

                                                                                                        

2. Awards and Benefits of Champa Muang Lao Programme.

  Whenever a member earns enough miles, the member can use one or more awards of the Champa Muang Lao Programme issued by Lao Airlines or the appointed partner.

 

Member privileges:

All members of CML will get the benefits of the program as following:

No.

Benefits

Silver

Gold

1.

Recognized at the airport

No

Yes

2.

Priority in ticket booking

Normal

Priority

3.

Priority in confirmation from waiting list booking               

Priority

Highest priority

4.

Check-in

Normal

Same counter as Business Class

5.

Service upgrade (if available)

Yes by using the mile deduction

Yes by using the mile deduction

6.

Business lounge as taking Economy tickets

No

Yes 

7.

Priority boarding with Business

No

Yes

8.

Additional baggage allowance

5 kg per segment (more than 5 kg, use the mile deduction)

10 kg per segment (more than 10 kg, use the mile deduction)

9.

Free ticket for members or their relatives

Yes (deduct the miles as mentioned in Title Reward)

10.

Muangthong Hotel discount

15% Discount

30% discount

Redemption ticket(s): CML members can exchange the miles in the member’s account to award ticket (s) of Lao Airlines. The ticket(s) could be used for the

    member or any passenger authorized by the card holder (member).

 

Award Upgrade: CML members can exchange the miles in the member’s account to upgrade their tickets to business class which is one level higher than

    the class booked and paid.

 

Additional baggage allowance: CML members can exchange the miles in the member’s account to weight of additional baggage allowance of Lao Airlines.

  The additional baggage allowance could be used for the member or any passenger authorized by card holder (member).

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